“Nick Stiles is the Researcher every team needs.”
Design Program Director, IBM Cloud
TL ; DR
Mixed-methods researcher with 6.5 years of industry experience across B2C, B2B, and internal tools, specializing in AI development and user experiences.
Most recently, I was lead UX Researcher for AI Agents at IBM watsonx Orchestrate where I helped shape the product direction and UX, contributing to a 2025 iF Design Award and the product being named a leader in the enterprise AI Agent space.
A love of learning, collaboration, and making real impact with research—those are the knobs and levers that drive me.
Impact & Influence
💰 $2M/year saved in operational costs
⏰ 80% ⬇️ time-to-complete user tasks
💰 Influenced $5M GPU budget
🥇 Multiple international design awards
🤝 Shaped agentic AI strategy & UX
🗣️ Facilitated AI workshops and webinars
✍ UX Collective Editor’s Pick UXR article
